May 20, 2025
Thanks for shopping at Restore-Rite. We appreciate the fact that you like to buy the products we offer. We also want to make sure you have a rewarding experience while you're exploring, evaluating, and purchasing our products.
As with any shopping experience, there are terms and conditions that apply to transactions at Restore-Rite. We'll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at Restore-Rite, you agree to the terms set forth below.
Definitions & Key Terms
To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced they are strictly defined as:
● Company: “Company,” “we,” “us,” or “our,” it refers to Restore-Rite, that is responsible for your information under this Return & Refund Policy.
● Customer: refers to the company, organization or person that signs up to use the Restore-Rite Service to manage relationships with your consumers or service users.
● Device: any internet-connected device such as a phone, tablet, computer or any other device that can be used to visit Restore-Rite and use the services.
● Service: refers to the services provided by Restore-Rite on this platform.
● Website: Restore-Rite’s site, which can be accessed via this URL: restore-rite.com
● You: a person or entity that is registered with Restore-Rite to use the Services.
Returns
If there’s something wrong with the product/service you bought, or if you are not happy with it, you have 30 days to request a refund and return the product(s).
If you would like to return a product, the only way it would be refunded would be if the product is damage free. If we find any damage on the product we will cancel your refund immediately.
Mail your return to:
Restore-Rite c/o Golden Gate Fulfillment, 30321 Whipple Road, Union City, CA 94587
Refunds
We at Restore-Rite commit ourselves to serve our customers with the best products. Every single product you choose is thoroughly inspected, checked for defects and packaged with utmost care.Sadly, there are times when we may not have the product(s) that you choose in stock, or we may face some issues with our inventory and quality check. In such cases, your order may have to be cancelled. You will be informed about it in advance so that you don't have to worry unnecessarily. If you have purchased via online payment, then you will be refunded once our team confirms your request.
We carry out a thorough quality check before processing the ordered item and take utmost care while packing the product. At the same time, we ensure that the packing will protect the items from damage during transit. Please note that Restore-Rite is not liable for damages to items during transit.
As soon as we receive the returned product and if it follows the guidelines addressed above, we will issue a refund of your purchase. Please be aware that your refund may take a couple of days to process.
Shipping Cost
Restore-Rite is not responsible for return shipping costs. Every shipping must be paid by the customer. Even if the item had free shipping, the customer must pay for shipping the return.
Your Consent
By using our website, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.
Changes to Our Return & Refund Policy
We may update, amend or make any changes to this document so that they accurately reflect our service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.
Contact Us
If, for any reason, you are not completely satisfied with any goods or services that we provide, don't hesitate to contact us and we will respond to any issues you are experiencing.
Via Email: Allen@Restore-Rite.com